9/8/2023 0 Comments Caption phone service![]() Trained staff will demonstrate the Captioned Telephone and ensure it is the best telephone for you if you are unable to go to a Service Center (addresses listed here), If you are interested in participating, you must mail, fax, or bring your completed CTAP application to a nearby Service Center for an in-person CapTel assessment. How Do I Apply for a Captioned Telephone? Making all callers aware of the presence of a third party.Updates to California Captioned Telephone Service (CapTel).How Do I Make a Captioned Telephone Call?.How Do I Apply for a Captioned Telephone?.To avoid scrolling, click a topic link below: The captions appear on the bright display screen a few seconds after the other party has spoken. The call flows like a regular telephone conversation with the added benefit of having captions. Users with intelligible speech who are Deaf or hard of hearing speak directly to the other party. ![]() At the same time, the other caller's voice can be heard via an amplified handset. These word-for-word captions are generated by a Communications Assistant (CA) using the latest voice-recognition technology. CapTel serves hard of hearing persons and other persons who can benefit from word-for-word captions of everything said by the other party in a telephone conversation. California is currently providing captioned telephone (CapTel) service to eligible persons who are CTAP-certified and have completed a California CapTel agreement. ![]()
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